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Job Description
Sales Executive/Personal Insurance
793170
06/10/2010
IN-Indianapolis
 

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Committed.  Competitive.  Constructing our Future.

That's Travelers.  We are one of the leading insurance companies in the United States.  Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees.  You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.
 
The successful candidate for this position will have the opportunity to develop a growing and profitable marketing territory.  Achieving success will include: optimizing the growth potential of a core group of Travelers independent agents while prospecting and appointing new agencies; exceeding or meeting year over year growth and profit objectives; utilizing Travelers sales tools within a consultative sales framework; developing competitor intelligence; and collaborating with team members in the region, home office, and business center on product, pricing, and agency management decisions. This position is for Indiana.  The successful candidate will reside within close proximity of the territory.

PRIMARY DUTIES/RESPONSIBILITIES: 
¿ Responsible for profitable development of all agencies within assigned territory or agency assignment.
¿ Completes strategic marketing plans for territory to identify opportunities and potential challenges from which strategies and tactics are developed.
¿ Executes the sales strategy of growing Travelers market share in the territory by appointing and coaching new agents.
¿ Builds and uses best practices regarding Agency Operations, works consultatively to follow up with plans, holding process owners accountable for agreed upon actions.
¿ Effectively understands and considers operational differences between small and large agencies.
¿ Diagnoses agencies¿ interests and ability to grow and motivates agents to succeed.
¿ Initiates systematic marketing processes within each agency to attract and retain new business.
¿ Influences agents to quote and sell Travelers to customers.
¿ Articulates a sales process that matches Travelers features, benefits, and solutions to agency needs.
¿ Consistent follow up and follow through with agents and team members.
¿ Recommends business solutions (3 Rs) and programs to meet objectives.
¿ Maintains flexibility in working with all social styles.
¿ Develops bottom-up Strategic Agency Management (SAM) Plans to meet business objectives.
¿ Directs customer service issues to appropriate resources, elevates unresolved matters to ensure resolution
¿ Understands Travelers Enterprise focus and appetites and seizes opportunities to cross sell Travelers products by initiating cross-functional meetings.
¿ Stays current on product and pricing changes.  Articulates company position and seeks out business with appropriate agencies to meet Company objectives.  Validates data used to make strategic market changes
¿ Knows Travelers¿ computer systems and involves appropriate trainer as appropriate.  May recommend process changes.
¿ Identifies book transfer opportunities, negotiates transfer commitment, ensures successful outcome.

EDUCATION/COURSE OF STUDY: 
Bachelor¿s degree or equivalent work experience
WORK EXPERIENCE/KNOWLEDGE: 
3-5 years of Sales or Personal Lines experience
COMMUNICATION SKILLS: 
Strong verbal and written communication skills
Adept interpersonal skills to work effectively with internal and external customers
Interest and ability to deliver professional presentations

COMPUTER SKILLS: 
Strong knowledge of Microsoft office products with ability to manipulate data in Excel, Word, and PowerPoint quickly and accurately
Knowledge and or ability to learn new programs quickly
Ability to explain to others how to use a variety of computer programs

OTHER COMPETENCIES/SKILLS: 
¿ Strong ability to convince prospective agents to represent and promote Travelers products and services.
¿ Demonstrates a working knowledge of agency operations. Understands the difference between agencies and modifies method of persuasion accordingly.   Self-assured, responds confidently to objections, and does not give up easily. (INFLUENCING THE SALE)
¿ Continually uses Travelers tools to diagnose agencies¿ interest and ability to grow and plans his/her sales strategy accordingly. Systematically evaluates Agency assignment for growth potential.  Works with agents to validate growth assessments and plans sales strategy accordingly.  (AGENCY DIAGNOSTICS)
¿ Advises, assists, mentors and provides feedback to agency employees to encourage and inspire the development of mutually beneficial business outcomes. Sincerely interested in the development and success of client agencies.  Provides honest feedback and guidance in a supportive manner and assists agents in meeting individual goals and challenges as they relate to Travelers products. (ADVISES AGENTS)
¿ Maintains a high level of commitment to personally getting things done, assuming personal responsibility for achieving outcomes and works effectively with little direction.  Dependable and responsible. (DELIVERING RESULTS)
¿ Develops and maintains positive relationships with individuals outside own work group. Actively seeks opportunities to build relationships important to the business.  Stays in frequent contact with internal or external customers to assure satisfaction.  Considers how own actions or decisions may impact other groups or departments and works collaboratively to accomplish work goals. (RELATIONSHIP MANAGEMENT)
¿ Communicates clearly and effectively with people. Listens effectively and develops rapport with others.  Ability to articulate thoughts and ideas clearly, present information in a straightforward and logical way, and ensures understanding.  Shares information with others that will improve overall work progress. (COMMUNICATION)
¿ Adapts to changing situations and restructures tasks and priorities as changes occur within the business and organization. Flexible in changing circumstances.   Open to change and different ways of doing things, and does not over rely on old methods and processes. (ADAPTING TO CHANGE)
¿ Effectively deals with work related problems, pressure, and stress in a professional and positive manner. Maintains a positive attitude even when faced with frustration, pressure or change.  Recovers quickly when faced with obstacles or setbacks. (RESILIENCE)
¿ Makes good decisions in a timely and confident manner after considering alternatives and possible consequences, and assumes responsibility for decisions. (DECISIVE JUDGMENT)
¿ Upholds a high standard of fairness and ethics in everyday words and actions. Behaves conscientiously and reliably in an ethical and honest manner in dealings with management, peers, direct reports and agents. Fair in expectations of others and behave toward others with equal fairness. (INTEGRITY)
 
Travelers is an equal opportunity employer.  We actively promote a drug-free workplace.

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